Client Center

Claims Contacts

24-Hour Claims Reporting: 800-948-3276

To report a Life Insurance or Disability Income Insurance claim: 800-833-3422.

To report a Workers’ Compensation claim: 877-383-7019

Billing Information

For Commercial Lines Policies, Special Farm Package and Umbrella Policies:

FARM FAMILY: Farm Family provides multiple ways to ensure that your payment is submitted on time.

Mail: Farm Family will mail payment premium invoices. A return envelope will be enclosed for your convenience.

Mailing address: Farm Family Casualty Insurance Company P.O. Box 22019 Albany, NY  12201

Overnight Payments: Farm Family Casualty Insurance Company 344 Route 9W Glenmont, NY  12077

Telephone: Farm Family allows policy holders to call in their payment if using a check. The number for automated payment is 800-THE-FARM (800-843-3276). 

Internet: Policy holders can now pay online through a bank account or using a credit card. To be directed to the payment page, click here. ***Credit card payments can only be made online and additional fees apply***

 

For Personal Lines Policies (Personal Auto, Homeowners, Rentalowners, Watercraft, Recreational Vehicle, Motorcycle):

AMERICAN NATIONAL PROPERTY AND CASUALTY COMPANY: American National Property And Casualty Company(ANPAC®) also provides multiple payment options for the convenience of the policy holder.

Mail: Farm Family will mail payment premium invoices. A return envelope will be enclosed for your convenience.

Mailing address: Farm Family Casualty Insurance Company P.O. Box 10787 Springfield, MO  65808-0787

Overnight Payments: Farm Family Casualty Insurance Company 1949 East Sunshine St Springfield, MO  65808-0787

Telephone: ANPAC® allows policy holders to call in their payment if using a check. The number for automated payment is 800-THE-FARM (800-843-3276).

Internet: Policy holders can now pay online through a bank account. To be directed to the payment page, click here.

***Credit cards are not accepted for personal lines policy payments***

By creating a User ID and Password you will have access to ANPAC® policy information such as:

  • General policy information
  • Recent documents in .pdf
  • Report a claim
  • Claim history
  • Print ID cards
  • Make a payment

The first time you login you will need to create a User ID and Password. You will need your SSN, Policy Number, and your Agent’s PC Code which can be found on your policy.

If you have already created a User ID and Password, click here to login.

If you need to create a User ID and Password, click here to begin the process.

 

For Life Insurance Policies:

Mail: Farm Family will mail payment premium invoices. A return envelope will be enclosed for your convenience.

Mailing address: Farm Family Life Insurance Company P.O. Box 656 Albany, NY  12201

Overnight Payments: Farm Family Life Insurance Company 344 Route 9W Glenmont, NY  12077

Telephone: Farm Family allows policy holders to call in their payment if using a check. The number for automated payment is 800-THE-FARM (800-843-3276) Extension 6355 

Internet: Policy holders can now pay online through a bank account. To be directed to the payment page, click here. ***Credit cards are not accepted for life insurance policy payments***

Billing Forms

Automatic Withdrawal-Personal Lines Policies

Automatic Withdrawal-Commercial, Farm and Umbrella Policies

Automatic Withdrawal-Life Policies: Click here and then select “Pre-Authorized Check Program”

Life Insurance, Disability and Annuity Forms